A recall for HoMedics Therapist Select Percussion Personal Massagers has been issued in Canada and the US due to concerns over fire and burn hazards.
The Affected Products
The recall specifically pertains to HoMedics Therapist Select Massagers with model numbers HHP-715 or HHP-715-CA. These massagers come equipped with a 120 VAC, 60 HZ power cord and are primarily black in color. The distinctive "HoMedics" label is prominently displayed on the barrel of the product. These massagers feature a handle, housing, and a massage head at the end, along with four interchangeable massage heads. Importantly, only massagers manufactured through the end of 2022 and prior are included in this recall.
To determine if your massager falls under this recall, you can refer to the manufacturing date indicated by a date code found on a sticker on the underside of the barrel. This code comprises a 4-digit number, where the first two digits represent the sequential week of the year, and the last two digits signify the manufacturing year. Only products with a manufacturing year of 21 or 22 are subject to this recall. Additionally, the UPC code for the product is 0031262099662.
The Safety Concern
The reason behind this recall is a critical safety concern. It has been identified that these massagers can overheat while charging, potentially leading to fire hazards and burn injuries. As of December 21st, 2023, HoMedics has received four reports of overheating while charging in Canada. Thankfully, no injuries have been reported in Canada. However, in the United States, HoMedics has received 13 reports of overheating while charging, along with one report of a burn to a consumer's thumb. This underscores the urgency of the recall and the need for consumers to take immediate action.
What to Do if You Own an Affected Massager
If you own one of the affected massagers, it is crucial to stop using and charging it immediately. Continuing to use these recalled products could pose serious safety risks. Instead, consumers are advised to contact HoMedics for specific instructions on how to proceed. HoMedics is offering a full refund or a refund in the form of a credit, which can be used toward the purchase of any HoMedics product. As an added incentive, they are also providing a 20% bonus for affected consumers.
For more information and guidance on the recall, consumers can reach out to HoMedics via telephone at 888-225-7378, available from 8:30 am to 5 pm EST Monday through Friday. Additionally, you can visit the company's official website for your respective country below and click on Recalls for further details.
A Reminder on Product Safety
This recall serves as a reminder of the critical role that consumer safety plays in product management. The Canada Consumer Product Safety Act prohibits the redistribution, sale, or gifting of recalled products in Canada. Consumer safety is paramount, and incidents related to product safety should be reported promptly. Canadians are encouraged to use the Consumer Product Incident Report Form to report any health or safety incidents associated with this product or any other consumer product or cosmetic.
In conclusion, this recall demonstrates the commitment of regulatory authorities and manufacturers to ensure the safety and well-being of consumers. By taking swift and responsible action, potential hazards can be mitigated, and consumer safety can be upheld as a top priority. For additional information on international consumer product recalls, you can refer to the OECD Global website.
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