What is the Better Help FTC Settlement About? 

The Better Help FTC Settlement is a result of FTC allegations that BetterHelp violated privacy promises by sharing users’ personal information with third parties such as Facebook, Snapchat, Pinterest, and Criteo for advertising purposes.

How Can I Make Sure To Never Miss A Settlement Claim? 


Let us notify you of all new class actions and when they are open to claims:

Am I eligible to get a payout in the Better Help FTC Settlement? 


You are eligible for a payment if you signed up and paid for services from a BetterHelp website between August 1, 2017, and December 31, 2020. Eligible websites include BetterHelp, MyTherapist, Teen Counseling, Faith Counseling, Pride Counseling, iCounseling, Regain, and Terappeut.

Is Proof of Purchase Required in Order to File A Claim? 

NA. A record of your account history will exist and that will be sufficient. 

How Much Money Can I Get? 

The exact amount varies. BetterHelp has agreed to pay $7.8 million in total to settle the charges. Payment methods include PayPal, Zelle, or a check.

How Can I File a Claim? 

To file a claim, use the online form provided in the email you received about BetterHelp refunds, or click the link below. You will need the Payment Code from the email. The deadline to select your payment method is June 10, 2024. 



FTC Settlement Site


Submit claim: 


Select Your Payment Method


About Filing Settlement Claims



Please understand that submitting a settlement claim for payout with fraudulent information will result in the rejection of your claim form. By providing this information and attesting to its accuracy under oath, you acknowledge the potential legal consequences of perjury. It's important to recognize that such dishonest actions not only impact your own eligibility but also negatively affect those legitimately entitled to the benefits of the class action settlement. If you are unsure about your eligibility for this class action settlement, we encourage you to visit the official website of the class action administrator. It's important to note that ClaimClassActions.com serves as an informational resource only and is not affiliated with a class action administrator or a law firm.

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